Tools for Humanity Reportedly Conducting Layoffs as World App Revenue Lags

Illuminated globe showing world map with continents and oceans held in a person’s outstretched hand against a black background, representing global connectivity or an international perspective.

Tools for Humanity, the company behind the World mobile identity platform and its iris-scanning Orb hardware, is reportedly conducting layoffs amid revenue challenges, according to TechCrunch citing a Business Insider report.

The workforce reduction comes at a pivotal moment for the mobile proof-of-personhood project. Tools for Humanity has built its ecosystem around the World app, a mobile-first identity platform that stores users’ verified-human credentials after they complete an in-person iris scan at an Orb station. The app generates cryptographic proofs that third-party services can use to confirm an account belongs to a real person rather than a bot or AI agent, addressing a growing need as AI-generated content and automated accounts proliferate across consumer platforms.

The company has been scaling rapidly on the mobile integration front. World ID 4.0, launched with Zoom and DocuSign integrations, introduced account-based credentials with multi-device session support across phones and tablets. The verified-human badge went global on Tinder, giving users a reusable mobile proof-of-personhood credential for the dating app. And the Orb Mini launched in the U.S. market as a smaller, more deployable scanning device designed to bring iris verification to retail and consumer-facing locations.

Internationally, a partnership with MEDIROM has been rolling out Orb iris scanners across thousands of Japan retail sites, with cumulative iris authentications surpassing 20,000. The company also expanded U.S. operations with $135 million in funding from investors including Andreessen Horowitz and Bain Capital Crypto, deploying Orb stations across six major metropolitan areas.

Despite the aggressive mobile expansion, the layoffs suggest revenue has not kept pace with the operational costs of manufacturing Orb hardware, deploying scanning stations globally, and navigating compliance requirements across multiple jurisdictions. The company has faced sustained regulatory scrutiny over its biometric data collection practices, with authorities in Germany, Colombia, Kenya, and South Korea raising concerns under local privacy laws. Kenya banned the project from operating in the country, and South Korea fined the company $830,000 for alleged privacy violations.

The news arrives as co-founder Sam Altman’s other company, OpenAI, has filed confidentially for an initial public offering. Tools for Humanity has not disclosed the number of affected employees or which departments are impacted.

Sources: TechCrunch

By the Mobile ID World Editorial Team